/*!
 * Виджет поддержки «Квант» — стили (фирменная палитра #005CB9).
 * Подключается на всех страницах сайта.
 */
:root{
  --kvw-blue:#005CB9;
  --kvw-blue-dark:#004a94;
  --kvw-red:#FF3B30;
  --kvw-text:#1F2937;
  --kvw-muted:#4B5563;
  --kvw-bg:#F4F7FB;
  --kvw-border:#E3E9F2;
}
#kvwRoot, #kvwRoot *{box-sizing:border-box}
#kvwRoot{font-family:"Open Sans",Arial,"Helvetica Neue",Helvetica,sans-serif;color:var(--kvw-text)}

/* Кнопка */
.kvw-btn{
  position:fixed;right:24px;bottom:24px;width:62px;height:62px;border-radius:50%;
  background:var(--kvw-blue);border:none;cursor:pointer;z-index:2147483000;
  box-shadow:0 8px 24px rgba(0,92,185,.38);
  display:flex;align-items:center;justify-content:center;
  transition:transform .18s ease, box-shadow .18s ease;
}
.kvw-btn:hover{transform:translateY(-2px);box-shadow:0 12px 28px rgba(0,92,185,.45)}
.kvw-btn svg{width:28px;height:28px;fill:#fff}
.kvw-btn .kvw-close{display:none}
.kvw-btn.is-open .kvw-chat{display:none}
.kvw-btn.is-open .kvw-close{display:block}

/* Панель */
.kvw-panel{
  position:fixed;right:24px;bottom:100px;width:380px;max-width:calc(100vw - 32px);
  height:min(600px, calc(100vh - 140px));
  background:#fff;border-radius:14px;box-shadow:0 10px 40px rgba(0,60,120,.18);
  display:flex;flex-direction:column;overflow:hidden;z-index:2147482999;
  border:1px solid var(--kvw-border);
  opacity:0;transform:translateY(12px) scale(.98);pointer-events:none;
  transition:opacity .2s ease, transform .2s ease;
}
.kvw-panel.is-open{opacity:1;transform:none;pointer-events:auto}

/* Шапка */
.kvw-head{
  background:linear-gradient(135deg,var(--kvw-blue),var(--kvw-blue-dark));
  color:#fff;padding:15px 16px;display:flex;align-items:center;gap:11px;flex:0 0 auto;
}
.kvw-ava{width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.16);
  display:flex;align-items:center;justify-content:center;flex:0 0 auto}
.kvw-ava svg{width:20px;height:20px;fill:#fff}
.kvw-head-txt{flex:1;min-width:0}
.kvw-head-txt b{display:block;font-size:15px;font-weight:700;line-height:1.25}
.kvw-head-txt span{display:flex;align-items:center;gap:6px;font-size:12px;opacity:.9;margin-top:2px}
.kvw-dot{width:7px;height:7px;border-radius:50%;background:#5BE584;flex:0 0 auto}
.kvw-close-x{background:rgba(255,255,255,.14);border:none;color:#fff;cursor:pointer;
  width:30px;height:30px;border-radius:8px;font-size:15px;line-height:1;flex:0 0 auto}
.kvw-close-x:hover{background:rgba(255,255,255,.26)}

/* Лента */
.kvw-body{flex:1;overflow-y:auto;padding:16px;background:var(--kvw-bg);
  display:flex;flex-direction:column;gap:10px}
.kvw-msg{max-width:84%;padding:10px 13px;border-radius:12px;font-size:14px;line-height:1.5;
  white-space:pre-wrap;word-break:break-word}
.kvw-msg.bot{align-self:flex-start;background:#fff;border:1px solid var(--kvw-border);
  border-bottom-left-radius:4px;color:var(--kvw-text)}
.kvw-msg.me{align-self:flex-end;background:var(--kvw-blue);color:#fff;border-bottom-right-radius:4px}
.kvw-msg.op{align-self:flex-start;background:#fff;border:1px solid var(--kvw-border);
  border-left:3px solid var(--kvw-blue);border-bottom-left-radius:4px}
.kvw-msg.sys{align-self:center;background:#fff;border:1px dashed var(--kvw-border);
  color:var(--kvw-muted);font-size:12.5px;text-align:center;max-width:92%}

.kvw-quick{display:flex;flex-wrap:wrap;gap:8px}
.kvw-chip{background:#fff;border:1px solid var(--kvw-blue);color:var(--kvw-blue);
  border-radius:20px;padding:7px 13px;font-size:13px;cursor:pointer;font-family:inherit;
  transition:background .15s ease,color .15s ease}
.kvw-chip:hover{background:var(--kvw-blue);color:#fff}

.kvw-typing{align-self:flex-start;display:flex;gap:4px;padding:12px 14px;background:#fff;
  border:1px solid var(--kvw-border);border-radius:12px;border-bottom-left-radius:4px}
.kvw-typing i{width:7px;height:7px;border-radius:50%;background:#9db4d0;display:block;
  animation:kvw-b 1.2s infinite ease-in-out}
.kvw-typing i:nth-child(2){animation-delay:.15s}
.kvw-typing i:nth-child(3){animation-delay:.3s}
@keyframes kvw-b{0%,80%,100%{transform:scale(.7);opacity:.5}40%{transform:scale(1);opacity:1}}

.kvw-wait{align-self:stretch;background:#fff;border:1px solid var(--kvw-border);border-radius:12px;
  padding:12px 14px;font-size:13px;color:var(--kvw-muted);display:flex;align-items:center;gap:10px}
.kvw-spin{width:16px;height:16px;border:2px solid #d7e3f2;border-top-color:var(--kvw-blue);
  border-radius:50%;flex:0 0 auto;animation:kvw-spin .9s linear infinite}
@keyframes kvw-spin{to{transform:rotate(360deg)}}

.kvw-captcha{display:flex;align-items:center;gap:10px;align-self:stretch;background:#fff;
  border:1px solid var(--kvw-border);border-radius:12px;padding:10px 12px;flex-wrap:wrap}
.kvw-captcha .kvw-cap-img{flex:0 0 auto;border:1px solid var(--kvw-border);border-radius:8px;overflow:hidden;line-height:0}
.kvw-captcha .kvw-cap-img svg{display:block}
.kvw-captcha .kvw-cap-txt{flex:1;min-width:130px;font-size:12.5px;color:var(--kvw-muted)}
.kvw-captcha input{width:110px;border:1px solid var(--kvw-border);border-radius:16px;padding:8px 12px;
  font-size:14px;outline:none;font-family:inherit;color:var(--kvw-text)}
.kvw-captcha input:focus{border-color:var(--kvw-blue);box-shadow:0 0 0 3px rgba(0,92,185,.12)}
.kvw-captcha .kvw-cap-ok{background:var(--kvw-blue);color:#fff;border:none;border-radius:16px;
  padding:8px 14px;font-size:13px;font-weight:600;cursor:pointer;font-family:inherit}
.kvw-captcha .kvw-cap-ok:hover{background:var(--kvw-blue-dark)}

/* Стартовая форма: имя + капча */
.kvw-intro{background:#fff;border:1px solid var(--kvw-border);border-radius:12px;padding:14px;
  display:flex;flex-direction:column;gap:10px}
.kvw-intro-t{font-size:14px;color:var(--kvw-text);margin:0;line-height:1.45}
.kvw-intro input[type=text]{border:1px solid var(--kvw-border);border-radius:10px;padding:10px 13px;
  font-size:14px;outline:none;font-family:inherit;color:var(--kvw-text);width:100%}
.kvw-intro input[type=text]:focus{border-color:var(--kvw-blue);box-shadow:0 0 0 3px rgba(0,92,185,.12)}
.kvw-cap-wrap{display:flex;align-items:center;gap:8px}
.kvw-cap-img{flex:0 0 auto;border:1px solid var(--kvw-border);border-radius:8px;overflow:hidden;line-height:0}
.kvw-cap-img svg{display:block}
.kvw-cap-wrap input[type=text]{width:90px!important;flex:0 0 auto}
.kvw-cap-refresh{flex:0 0 auto;width:34px;height:34px;border-radius:9px;border:1px solid var(--kvw-border);
  background:#fff;color:var(--kvw-muted);cursor:pointer;font-size:15px}
.kvw-cap-refresh:hover{border-color:var(--kvw-blue);color:var(--kvw-blue)}
.kvw-intro-go{background:var(--kvw-blue);color:#fff;border:none;border-radius:22px;padding:11px 16px;
  font-size:14px;font-weight:600;cursor:pointer;font-family:inherit}
.kvw-intro-go:hover{background:var(--kvw-blue-dark)}
.kvw-intro-err{font-size:12.5px;color:var(--kvw-red);min-height:16px}

/* Ввод */
.kvw-foot{border-top:1px solid var(--kvw-border);padding:11px 12px;background:#fff;flex:0 0 auto}
.kvw-form{display:flex;align-items:center;gap:9px}
.kvw-input{flex:1;border:1px solid var(--kvw-border);border-radius:22px;padding:11px 15px;
  font-size:14px;font-family:inherit;outline:none;color:var(--kvw-text);background:#fff}
.kvw-input:focus{border-color:var(--kvw-blue);box-shadow:0 0 0 3px rgba(0,92,185,.12)}
.kvw-input:disabled{background:#f6f8fb}
.kvw-send{width:42px;height:42px;border-radius:50%;border:none;cursor:pointer;flex:0 0 auto;
  background:var(--kvw-blue);display:flex;align-items:center;justify-content:center}
.kvw-send:hover{background:var(--kvw-blue-dark)}
.kvw-send:disabled{background:#b9cbe0;cursor:not-allowed}
.kvw-send svg{width:18px;height:18px;fill:#fff}
.kvw-note{font-size:11px;color:var(--kvw-muted);text-align:center;margin:8px 0 0;line-height:1.4}
.kvw-note a{color:var(--kvw-blue);text-decoration:none}

@media (max-width:480px){
  .kvw-panel{right:12px;left:12px;width:auto;bottom:92px;height:calc(100vh - 120px)}
  .kvw-btn{right:16px;bottom:16px}
}